Crickx believes that protecting your personal information is one of our most important responsibilities. This privacy policy is fully transparent about what data we collect, why we collect it, and how we keep it secure.
How Crickx keeps your data safe – in brief
Crickx collects only the information genuinely necessary to provide our services. We do not ask for any personal data beyond what is required.
Your name, phone number, or transaction details are never sold or rented to any advertiser or third party.
Your account is protected with 256-bit SSL encryption, two-factor authentication, and real-time monitoring.
You have the right to view, correct, or request deletion of your data at any time.
This Privacy Policy is written in plain, simple language so every Crickx member can understand it in their own tongue.
If any changes are made to the Privacy Policy, you will be notified immediately via SMS or in-app notification.
Crickx (crickx.ws) is a trusted online betting and casino platform in Bangladesh. We believe you should have full control over your personal data. This Privacy Policy ("Policy") explains how Crickx collects your data, why it is collected, and how it is kept secure.
This policy applies to anyone who uses Crickx services via our website, mobile app, or any other channel. By creating an account or using our services, you agree to this policy.
In simple terms: Crickx uses your data solely to provide our services. We never sell it. We keep it protected at all times.
Information you provide when creating an account on Crickx:
| Data Type | Why It Is Collected | Required? |
|---|---|---|
| Full Name | To verify your identity | Yes |
| Mobile Number | For OTP and communications | Yes |
| Date of Birth | For age verification (18+) | Yes |
| Email address | For important notifications | Optional |
| Residential Category | For Regional Services | Optional |
Please note: We never store your full payment card number. For mobile banking transactions, only the reference ID is retained.
Crickx uses your information only for the following legitimate purposes:
What We Don't Do: Crickx does not use your data to build advertising profiles or target you on other platforms.
Crickx uses industry-standard security measures to protect your information:
In the event of a data breach: In the event of a data breach, Crickx will notify affected members via SMS or email within 72 hours and take all necessary action.
Cookies are small files stored on your device that help websites recognise you. Crickx uses the following types of cookies:
You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may affect login functionality and other core features.
Every Crickx member holds the following rights over their personal data:
To exercise any of these rights, email us at support@crickx.ws or reach out via live chat. We will respond within 30 business days.
Crickx does not retain your data longer than necessary:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | To provide our services |
| Transaction Logs | 5 years | Legal Obligations |
| KYC Documents | 3 years after account closure | Regulatory Requirements |
| Support Chat | 2 Years | To ensure service quality |
| Analytics Data | 1 year (anonymized) | For Platform Improvement |
Upon expiry, data is securely deleted or anonymised.
Crickx is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If a parent or guardian discovers that their child's information has been submitted without consent, please contact us immediately at support@crickx.ws.
Crickx may update this Privacy Policy from time to time. For significant changes, we will:
Continued use of Crickx after any changes will be considered acceptance of the updated policy.
For any questions about our Privacy Policy, data access requests, or complaints, please get in touch with us:
For requests to view or delete data, identity verification will be required for security purposes.
In today's digital world, the security of personal information is a serious matter. When joining an online platform, it is natural to wonder – is my data safe? Could someone sell it? Crickx wants to answer these questions honestly.
The mobile number or name you provide when registering with Crickx is used solely to verify your identity and communicate with you. It is never shared with advertising companies or sold to any database. That is our clear commitment.
Many users have concerns about payment data. Crickx never stores your mobile banking PIN or full account number — only transaction reference numbers are retained for future verification purposes. The security of any funds sent via bKash or Nagad is fully ensured by those platforms; Crickx only receives confirmation details.
Documents uploaded for KYC verification, such as your National ID, are sent exclusively to our verification software and stored securely once verification is complete. These documents are not accessible to general Crickx staff — only authorised compliance team members have access.
Once you close your Crickx account, no data is retained beyond what is legally required. Transaction logs are kept for 5 years to meet regulatory requirements, after which they are securely deleted. This transparency is what makes Crickx a trusted platform for members in Bangladesh.
Your privacy is fully protected at Crickx. Register now and join Bangladesh's most trusted online betting platform.